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Envision this: Your new PC begins to give issues. What do you do? Promptly call the PC producer to discover what the issue is and what should be possible to determine it. The equivalent on the off chance that you have downloaded programming that you can't give something to do.
This first contact with the technical help service is made with the level 1 help or help desk .
Level 1 help service otherwise called help desk uphold, front-end backing or first line uphold help gives data and backing identified with the organization's items and services.
The service can be performed by the group inside from the organization however can likewise be moved to outer suppliers or consultants.
Envision this: Your new PC begins to give issues. What do you do? Promptly call the PC producer to discover what the issue is and what should be possible to determine it. The equivalent on the off chance that you have downloaded programming that you can't give something to do.
This first contact with the technical help service is made with the level 1 help or help desk .
Level 1 help service otherwise called help desk uphold, front-end backing or first line uphold help gives data and backing identified with the organization's items and services.
The service can be performed by the group inside from the organization however can likewise be moved to outer suppliers or consultants.
The technical help level 1 for the most part treat issues simple to illuminate. These may incorporate issues, for example, check of episodes on correspondence lines, client and secret phrase investigating, fundamental establishment/reinstallation of programming applications, confirmation of appropriate equipment and programming design, and help with route of utilization menus .
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