Read More: how to become a field service engineer
As per CompTIA , technical support specialists should have information and abilities for 9 zones:
Equipment: Identify equipment parts and gadgets, just as comprehend their utilizations and associations.
Windows working frameworks: Know the Windows OS establishment and support processes , including order lines and client assistance.
Programming investigating : Know how to investigate computer and cell phones, including application security support.
Organizations: Know the various sorts of organizations and LAN and WAN associations .
Equipment and organizations: Have information to take care of gadget and organization issues.
Security: Protect frameworks and gear against security weaknesses.
Cell phones: Knowledge and capacity to introduce and arrange cell phones.
Other working frameworks and advances: Know and comprehend the activity of Mac OS, Linux and iOs and Android working frameworks.
As per CompTIA , technical support specialists should have information and abilities for 9 zones:
Equipment: Identify equipment parts and gadgets, just as comprehend their utilizations and associations.
Windows working frameworks: Know the Windows OS establishment and support processes , including order lines and client assistance.
Programming investigating : Know how to investigate computer and cell phones, including application security support.
Organizations: Know the various sorts of organizations and LAN and WAN associations .
Equipment and organizations: Have information to take care of gadget and organization issues.
Security: Protect frameworks and gear against security weaknesses.
Cell phones: Knowledge and capacity to introduce and arrange cell phones.
Other working frameworks and advances: Know and comprehend the activity of Mac OS, Linux and iOs and Android working frameworks.
Operational processes: Follow the best security rehearses, natural effects, correspondence and polished skill.
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